“Within the Spotify community there is a core base of dedicated Rock Stars who go out of their way to help everyday users resolve their issues and keep the brand alive,” Dan, Spotify Community Rock Star.
Last week we welcomed seven of our Community Rock Stars to the Spotify headquarters for a three-day Rock Star Jam in Stockholm.
The Community Rock Stars met members of our Design, iOS, Android, Desktop, and User Research teams, and got to hang out with our co-founders, Daniel Ek and Martin Lorentzon.
Daniel and Martin thanked them for their invaluable contributions – over 50,000 questions answered in Community in the last year.
Here are some of our Rock Stars’ impressions on the visit:
“We got to speak to the Leads/VP’s of most departments,” said Rock Star Dan Howell, 32, from the UK. “They dedicated time out of their busy schedules to see us and it all went to make this a magical trip for everyone on board. “When Martin [Lorenzton] came into the room you could immediately sense his fun personality.”
For 22-year-old Peter Doggart from the UK, meeting the other Rock Stars was the highlight of the Jam. “With the Spotify Community being large and international, it was amazing to finally get the majority of the team together in one place. Being in the Spotify office talking to senior members of the team was amazing–we were definitely made to feel appreciated and special.”
Texas-native Matt Suda, 18, said his favorite moment at the Rock Star Jam was speaking with Daniel Ek. “Daniel said his favourite feature was ’repeat one’. I was the one who pushed for a ‘repeat one’ mode [in the Community Ideas board], so I was happy and shocked to hear that he enjoys it as much as I do.”
The other Rock Star Jam attendees included Marco Hülf from Germany, Jyri Väätäinen from Finland, Josh Nicholson from the United States, and Joe Wylot from Poland.
The Community Rock Star Program was launched last November and now has over 60 members who consistently answer questions, chat with Spotify customers, and discuss music in the online forums.
Come this way if you want to join our Spotify Community.